Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in
In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant details. We understand the disappointment of receiving a damaged package. In
Our standard shipping time within New Zealand is 2 business days. Shipping charges, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your location and the time of year. For additional
Wondering about the status of your Svens Island order? You can easily track it using the tracking link provided in your shipping confirmation email. Simply click the link to see real-time updates on your delivery. If you didn’t receive a tracking lin
Yes, we do! All Svens Island products are proudly shipped from New Zealand. Our natural skincare solutions are crafted and dispatched from our facilities on Great Barrier Island, ensuring you receive the freshest products directly from the source. We